Terms and Conditions


You are welcome to use this website subject to the following terms and conditions.


You may view, use, download and store the material on this website for personal and research use only. Commercial use is not permitted. The re-distribution, re-publication, or otherwise making available of the material on this website to third parties without our prior written consent is prohibited.


The information in this website is given in good faith and is believed to be accurate. It is subject to change without notice. Nothing on this website is intended to be, nor should be considered to be an offer to enter into a contractual relationship.


This website may contain links to other websites. We accept no responsibility or liability for the content of other websites which are not under our strict control or for the content of any third party advertisements on the website. Any link is not intended to be, nor should be construed as, an endorsement of any kind by us of that other website. You may not create a link to this website from another website or document without our prior written consent.


Use of this web site may require you to submit details such as your name, address, e-mail address and telephone number. We need this information to enable us to monitor your feedback on the Express Car Service experience, and for offering you the best services. We may use information you provide to advise you of special offers and inform you about new or improved products and services.

We will NOT disclose your information to any third party, at any time.

You should be aware that it is impossible to guarantee the security of any data disclosed via the internet. However, we have taken all reasonable steps to protect your personal information.

E-Macro Initiatives Website is operated by Emacro Initiatives LTD, International House, 12 Constance Street, London, England, E16 2DQ. Telephone 07438135503. 


Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.


A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.


Our website is secured and in conformity with the standards required to accept payments. We use Paypal and Stripe to accept payments for the services we offer to our customers. We charge the Reservation fees through our website, but we do not store payment details from our customers. 

In case Express Car Service Mechanics agree with the customer in exceptional situations, a full refund is offered to the customer. Please allow 3-5 working days for the refund to appear in your account. 

We offer a No Start – No Fee Guarantee, but only for the services offered. We cannot refund the Cancellation fee of £50. This is required for covering the costs of gas, the time of our mechanics and the road taxes occuring for the intervention. We have a failure rate of less than 2%, but even in this case, we will diagnose the problem and give you the best solution for proceeding.